Return & Refund Policy
As a small business, returns and refunds aren't in our playbook, but we're delighted to offer you a 30-day exchange policy for a worry-free shopping experience.
If you ever feel like your recent purchase isn't quite hitting the sweet spot, no problemo! We offer a credit usable at NOIRKALA.COM (electronic gift card) or accept exchanges for items of the same value.
Take your time with decisions—we're all about choosing consciously. Returns are accepted within a generous 30 days of receiving your order. Items must be sent in their original form and mint condition, otherwise, they will not be accepted for exchange or store credit. Please write down your name and order number. The customer is responsible for delivery charges for the return of his order.
The returning address is:
CP29 BELOEIL BP BUREAU-CHEF
BELOEIL QC J3G 4S8
Once your return is received and inspected, the exchange or credit (electronic gift cart) will be processed.
WORLDWIDE FREE SHIPPINGS
Orders over $200 qualify for free shipping!
We gladly accept returns for exchanges or gift-card within
a delay of 30 days.
EXTENDED 1-YEAR WARRANTY
We’re committed to the best. Delight in the benefits of an
extended 1-year warranty.