Contact us
INFO@NOIRKALA.COM
CP29 BELOEIL BP HEAD OFFICE
BELOEIL QC J3G 4S8
Thank you for your interest in our creations! We invite you to read the information below, the answer to your question is probably available here.
Useful resources
Return an item
Estimated delivery times
Retailers
Sizing chart
Metal guide
Maintenance guide
Order confirmation
An order confirmation email is sent automatically when you place your order. If you have not received it, please check your spam box, it is possible that this email has been intercepted.
Tracking number
Local orders are sent with or without a tracking number, depending on the option selected at checkout. All international orders are sent with a tracking number. The tracking number can be found in your order confirmation email.
Special case - Delayed package
If your package is delayed, we will follow up with you.
Return request
Credits and exchanges only. Please follow this procedure for making your return. If you wish to exchange your item for an item of equal value, we will follow up with you.
Retailers
NOIR KĀLA is an online store. We do not have a physical store. However, here are the retailers that carry some of our products.
Sold-out products
All of our sold-out products will be restocked within 2-3 months. Products on sale will not be restocked. Subscribe to our newsletter to receive a notification when they will be back in stock.
Pickup
Unfortunately, it is not possible to pick up your order in person at our offices. All orders will be sent by post, within the times indicated.
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Feeling a deep reverence for its team of artisans and their unique talent that has been passed down for centuries, NOIR KĀLA creates new memories in a timeless, strong, and sensitive union. Drawing its inspiration from the World’s myths and wisdoms, each piece tells the story of distant years.
May you connect with the history of our jewelry while keeping alive traditional craftsmanship and ancient wisdoms.
NEWSLETTER — Let's Connect
info@noirkala.com | CP29 Beloeil BP Bureau-Chef. Beloeil QC J3G 4S8
Business Hours: Monday-Friday: 10 am to 4 pm
© 2023 NOIR KALA.
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