We pay shipping on orders over $200

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Thank you for your interest in our creations! We invite you to read the information below, the answer to your question is probably available here.

Useful resources

Return an item
Estimated delivery times
Sizing chart
Metal guide
Maintenance guide

Order confirmation
An order confirmation email is sent automatically when you place your order. If you have not received it, please check your spam box, it is possible that this email has been intercepted.

Tracking number
Local orders are sent with or without a tracking number, depending on the option selected at checkout. All international orders are sent with a tracking number. The tracking number can be found in your order confirmation email.
Special case - Delayed package
If your package is delayed, we will follow up with you.

Return request
Credits and exchanges only. Please follow this procedure for making your return. If you wish to exchange your item for an item of equal value, we will follow up with you.

NOIR KĀLA is an online store. We do not have a physical store. However, here are the retailers that carry some of our products.  

Sold-out products
All of our sold-out products will be restocked within 2-3 months. Products on sale will not be restocked. Subscribe to our newsletter to receive a notification when they will be back in stock.
Unfortunately, it is not possible to pick up your order in person at our offices. All orders will be sent by post, within the times indicated.
Looking forward to help you!
- The Noir Kāla Team

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